Frequently Asked Questions
Everything you need to know about HEC Horse Education Company fashion and services.
What materials are used in HEC apparel?
We prioritize high-performance, breathable fabrics designed for both equestrian activities and daily wear, ensuring durability and comfort in every stitch.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a claim.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment and comparing it to our specifications for the best fit.
Do you offer international shipping?
Yes, HEC Horse Education Company ships worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How should I care for my HEC garments?
To maintain the quality of our technical fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid bleach and fabric softeners.